We have an admission criteria in place; it establishes standards and a process by which a patient can be evaluated and accepted to receive in-home care.  We serve individuals upon the advice of their licensed physicians or case managers.  Our clientele includes homebound patients and those whose needs can only be addressed through home-based care.

Yes. Care Indeed has rigorously screened all members of our staff to ensure that we only hire the best.  We also take into account your standards and individual preferences.  Through our matching process, we can pick the caregiver who suits you best!

All Care Indeed in-home staff provide medication reminders but we cannot give medication unless it is specifically included in your care plan which must be administered under the supervision of a registered nurse.  We cannot give you prescriptions either.  That is why we work closely with your physician and even with experts from other fields in order to come up with a care plan that is tailored to meet your in-home care requirements.

Yes. Care Indeed knows remains flexible with schedules.  Thus, despite your calls being after office hours, we will still provide you with the response that you deserve.  Overnight and after midnight calls are always welcome as we maintain 24/7 on-call staff.

Yes. Care Indeed lets you change or discontinue in-home services you are currently enjoying upon the discretion of your physician.  In the event that you discontinue home care services with us, we will still conduct assessments and we still collaborate with you, your family and your family doctor to make sure that this is the best course of action.  Upon discontinuation, we review our process and hear your feedbacks for areas of improvement.

Care Indeed has reasonable service rates that put the following areas into consideration:

- The number of care hours per day

- Number of days service was given per week

- Type of in-home care services provided

- Location in the Bay Area or the county in California where the home care services are administered

To request for further information about payment arrangements via private pay or your private insurance, please call 925-402-4411.

Care Indeed provides in-home caregiving services for the elderly in San Mateo County, Santa Clara County, Alameda, San Francisco, East Bay and surrounding areas. We offer extensive in-home care services for seniors who embrace their independence and the personal dignity that goes with it. Our in-home care services are provided by insured caregivers who have passed a national criminal background check and have undergone an extensive interviewing process and evaluation. If a senior family member needs in-home care services, we are an excellent provider with exemplary references.

Generally for non-medical care, there are no intensive rehabilitative sessions, monitoring heart rhythms, or managing blood-sugar levels. Instead, we see that the basic needs of those who cannot fully function by themselves receive the appropriate care. Such needs include personal care, meal preparation and maintaining a safe home environment.

The benefit of requesting a caregiver from our network is the assurance that your loved ones will receive care from a highly qualified, trained professional. Our company is staffed by certified nursing assistants, home health aides or home companions who are professional, educated and experienced in elder care or children with disabilities. We know it is important that you feel safe letting someone come into your home, therefore, we require that all caregivers are screened as required by law and receive training in emergency response as well as in the nuances of backup care.

Once care has been scheduled, you can request that the agency call you and discuss the caregiver’s background or training and the specific needs of your family. Be prepared to discuss rules, meals, schedules, expectations, special needs, etc. We recommend that you schedule the caregiver to come to your home at least 30 minutes prior to needing care. This will give your family time to get acquainted with the caregiver, provide a tour of your home, answer any additional questions and provide rules, expectations and a list of your emergency contact information. Request our In-Home Care liability insurance when you schedule care, for your peace of mind.

Our Backup Care Specialists will request the same caregiver as much as we can; however, this is not guaranteed due to caregiver availability, location and/or time constraints.

Generally, Private pay, Medicare or Medicaid do not pay for long-term home care but Long-term care insurance does cover the costs depending on what type of policy you have.

Yes, Long-term care can be provided in other communities or various types of long-term care facilities including nursing homes, assisted living or even a companionship in the hospital for support.

In-home respite services consists of a caregiver who works in the family home so that the family member can leave the house for a period of time. These services are usually provided by our company. We recruit, screen, and train workers, with no contract and no long-term commitment for our clients. This type of respite is usually less disruptive to the individual needing care, provided there is a good match between the caregiver and the individual.

A. An assessment means gathering all the relevant and vital information about you or the person receiving the care so your case is fully understood. The kind of assessment you have will depend on the informed needs necessary. We may need to involve other people, such as your family, close family friends, or your doctor to understand your needs more thoroughly. However, we will always ask your permission before we contact them. All information is treated as confidential.

No, home care is available to any person who requires any type of assistance from a caregiver. We provide care to all of those in need of it.

Home health care is another option for receiving health care services. With a private caregiver, a client can receive personalized care in a quick and effective manner. Many people also believe that returning to one’s home can sometimes speed up recovery as well as improve the quality of life for the family and the client.